These Terms of Service govern your use of Business-in-a-Box. By creating an account you agree to these terms.
Your account
- You must provide accurate information and keep your login details secure.
- You are responsible for all activity under your account, including actions taken by staff you invite.
- You must be legally able to enter into a contract in your country.
Your business and products
- You are solely responsible for the products and services you sell, their descriptions, prices, quality, delivery and any taxes that apply.
- You must comply with the laws that apply to your business and with our Acceptable Use Policy.
- Business-in-a-Box is a software tool. We are not a party to sales between you and your customers.
Payments
- Orders paid by bank transfer, cash or other manual methods are confirmed by you. We do not verify manual payments.
- If you connect a payment gateway, payments are processed by that provider under its terms. We only mark an order as paid after the provider confirms the payment.
Subscriptions and billing
- Some features require a paid plan. Plan prices and limits are shown on our pricing page and may change with notice.
- Free trials end automatically. If you do not upgrade, your account moves to the Free plan and plan limits apply.
- Fees are handled according to our Refund Policy.
Messaging
WhatsApp share links open WhatsApp with a pre-filled message that you send yourself. Automated WhatsApp messages are only sent if you connect an approved WhatsApp Business API account. You must obtain your customers' consent before sending marketing messages.
AI features
AI-generated content is provided as a suggestion. Review it before using it. AI can make mistakes and must not be relied on as financial, legal or accounting advice.
Availability
We work hard to keep the service available but do not guarantee uninterrupted access. We may perform maintenance or make changes to features.
Suspension and termination
We may suspend or close accounts that break these terms, create risk for other users, or are used for fraud. You may stop using the service at any time.
Limitation of liability
To the maximum extent permitted by law, Business-in-a-Box is not liable for indirect or consequential losses, lost profits or lost data arising from your use of the service.
Changes
We may update these terms. Continued use after changes means you accept the updated terms.
Contact
Questions about these terms can be sent through the Help Center.